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November 16, 2017

Media Contact: Liz Brocker (701) 328-2213

BISMARCK, ND – Attorney General Wayne Stenehjem has issued a Cease & Desist order against an out of state moving company operating under several business names, for violations of the state’s consumer fraud laws. All in the Family Moving & Storage NE, Inc., also does business as Able Moving & Storage, Inc., and Majestic Movers, Inc., and lists business addresses in Illinois and New York.

The consumer protection division initiated an investigation after a consumer complained that the company refused to deliver her household goods to her new address in North Dakota unless she paid an additional amount that was significantly more than the contract. The company did not respond to the consumer protection division, but investigators were advised that the US Department of Transportation, which regulates interstate moving companies, was also investigating. The US DOT was able to resolve the consumer’s complaint. However, the consumer protection investigators learned there are dozens of complaints filed against this company, which regularly changes business names, apparently in an effort to stay ahead of fraud investigations.

The Cease & Desist order prohibits the company, and all its known business names, from providing moving services in North Dakota, including intrastate moving services to or from other states.

“When hiring someone to move your household belongings, carefully research companies and ask for references to avoid any surcharges, storage fees, or undisclosed charges,” Stenehjem said. “Before you trust your prized or expensive belongings to a mover, you should have as much information as possible in order to avoid any unpleasant surprises.”

The Federal Motor Carrier Safety Administration has information on how to find a reliable and reputable moving company and avoid interstate moving fraud, online at Protect Your Move.

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